At Heel Vibe Shop, we understand that the anticipation of receiving your new favourite shoes is almost as exciting as wearing them. That’s why we’ve designed a delivery service that’s as stylish and reliable as our footwear collections.
We ship worldwide (excluding some remote areas and parts of Asia) from our Manchester headquarters, bringing fashion-forward footwear to your doorstep with care and efficiency.
Shipping Options Designed for You
Standard Shipping – £12.95
For when you can’t wait to step out in your new heels, choose our premium courier service with DHL or FedEx. Your order will be processed within 1-2 business days and delivered in 10-15 days after dispatch.
Perfect for those special occasions when you need your footwear with guaranteed speed and tracking.
Free Standard Shipping – Orders Over £50
Treat yourself to multiple pairs (we won’t judge!) and enjoy complimentary shipping via EMS. Your carefully packaged order will arrive within 15-25 days after dispatch.
Our most popular option for fashion lovers building their perfect shoe collection.
What to Expect After You Order
1. Order Confirmation: You’ll receive an email confirmation immediately after placing your order – your first step towards fabulous footwear.
2. Processing: Our Manchester team carefully prepares your order within 1-2 business days. We handle every pair with the same attention to detail that goes into designing them.
3. Dispatch Notification: When your shoes begin their journey to you, we’ll send tracking information so you can follow their progress.
4. Delivery: Your Heel Vibe package arrives at your door, ready to elevate your wardrobe and your confidence.
Important Delivery Notes
- Delivery times are estimates and may vary slightly depending on your location and customs processing
- We currently cannot ship to some remote areas and parts of Asia – check at checkout if delivery is available to your address
- All packages require signature upon delivery for security
- Duties and taxes may apply for international orders depending on your country’s regulations
Our Happiness Guarantee
If your shoes don’t give you that perfect Heel Vibe feeling, you have 15 days from receipt to initiate a return. Please see our Returns Policy for full details.
Note: During peak seasons (like holiday periods or major sales), processing times may extend slightly as we work to ensure every order receives our signature attention to detail.
Have questions about delivery? Our customer service team is always happy to help at [email protected].
We can’t wait for you to experience the Heel Vibe difference – from our Manchester workshop to your wardrobe!